Frequently Asked Questions

The movements of the elderly person are registered by a motion sensor in the home and by the elderly person’s mobile phone. This measurement data is used to determine the daily routine.

Basically, one sensor is sufficient. This sensor is placed in a strategic location in the home. This is a place where the elderly person is often present (such as a living/dining room) or a place that is frequently passed (such as a hallway). With an optional extra sensor (for example, in the hallway on the first floor), the daily routine can be determined more accurately.

A smartphone is recommended, but not necessary. For registering movements, a sensor is sufficient. The smartphone is also used to determine whether the elderly person is at home or away. If the elderly person does not often leave the house, or if the absence pattern is regular, then a smartphone is not needed.

The sensor is compact, unobtrusive, and wireless. The sensor is about the size of a matchbox.

Movement from pets interferes with the operation of the system. Mantie is therefore intended for people who live alone, without a (live-in) partner or pet.

We do not supply an alarm button. Mantie is aimed at identifying (abnormalities in) the lifestyle, not at manually reporting incidents by an elderly person. Mantie does its job without being dependent on the elderly person. This makes it a valuable addition to an alarm button.

No, Mantie does not use a smartwatch. We have deliberately chosen a solution that is not dependent on a device that the elderly person has to wear and regularly charge.

Mantie provides delivery, maintenance, and support for the described system. Caregivers themselves must take action if the system signals a deviation in the daily routine. Mantie does not provide an alarm service and is not a replacement for professional care.

The installation is fully taken care of by Mantie. We will visit you to install and configure the sensor, a box in the meter cupboard, and the apps.

After your approval, we will complete the installation and commissioning within two weeks.

The subscription costs €19.95 per month. This includes maintenance, updates, and support. The one-time installation costs are €195.

you can have the product uninstalled and collected free of charge within three weeks after installation.

The subscription can be canceled monthly. We have a minimum subscription period of three months. After this period, you can cancel every month.

You can pay by periodic bank transfer.